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Ticket renewal online
davidg (IP Logged)
11 June, 2019 09:46
Seems like the new online facility to renew season tickets this morning is not up and running yet

Anyone had better luck than me?

30 minutes on phone - grrrrr!!

 
Re: Ticket renewal online
davidg (IP Logged)
11 June, 2019 09:52
Up and running now but no facility to move seat or to change status eg adult > senior citizen. Have to use phone line instead

 
Re: Ticket renewal online
davidg (IP Logged)
11 June, 2019 09:59
Cancel the above! Failed to fully explore the new website - it is possible to re locate and to change status via on line site

Apologies all round!

COYI

 
Re: Ticket renewal online
Brian_N (IP Logged)
11 June, 2019 15:47
Can anyone point me to where the "Friends and Family" section is on the new website? I want to buy a ST for my son and a senior citizen but it seems I need to add them to that section first before I can do so.

 
Re: Ticket renewal online
Irish 'Stoker (IP Logged)
11 June, 2019 15:56
hi, don't think it is working,- it's on the personal details page of the website BTW. I had to ring up and they added my son for me.

since then I have also tried to add in my existing member F&F and it does not let me complete the process.

Website fail

 
Re: Ticket renewal online
Exile_Dave (IP Logged)
11 June, 2019 16:29
I renewed at the Madstad. Took minutes and no issues.



I'd rather be a Paddy then a Quin!!

C'mon the boys in Green!!

 
Re: Ticket renewal online
Ecksile (IP Logged)
11 June, 2019 18:06
Quote:
davidg
Up and running now but no facility to move seat or to change status eg adult > senior citizen. Have to use phone line instead

Was at the ticket office today.

Cannot change your season ticket seat until 25th June although I believe you can relocate to East Stand

 
Re: Ticket renewal online
Brian_N (IP Logged)
11 June, 2019 18:38
Thanks 'Stoker, you're right; the website isn't allowing me to add friends so tomorrow I'll have to revert to the old fashioned phone 'em up method (Sm55)


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