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SSLG September - minutes
smurfomatic (IP Logged)
29 September, 2014 21:52
A (not too) brief summary of tonight's meeting:

Matters arising

"Games makers" - crowd assistants should be at the Sale game, problems with their new uniform.

Bar service - hopefully people have noticed the improvements at the Bath match.

MK game - details sent out in post, should be with STH in the next few days. STH will be able to book together with friends and family, as well as ordering additional tickets, in one group. Ground divided into three price bands, you can pick where in your "band" you go or pay to move up to a higher band. Booking forms in with the details, or you can book in person at the ticket office. There will be plenty of time to organise your group and book the tickets. MK will feature more bars at the game!

SSC coaches now advertised through Saints website. If there is an interest, they will look into disabled access coaches for away trips.

New points - Tony

Why was the Exeter game moved to Friday night - commercial benefits having the game on a Friday, compared to playing the match after the England game on Saturday. Many fans disappointed that the club choose to move away from the traditional Sat afternoon.

Disabled viewing - people wandering around (especially at the Sevens evening) blocking the disabled views. New Barwell stand will have viewing platforms on several levels.

Stewarding - still issues in the terrace, D block ticket holders in C block at Bath game. Fans should either politely mention to fans involved or stewards to move them. Positive comments about the steward pitchside clearing the "warmup watchers" before the game.

Stadium opening times - confusion about when parts of the ground open. Turnstiles and bars open 3 hours before KO, stadium itself open 2 hours before. This time used for stewards to inspect ground and be ready.

Shrubbery boarding - is ugly! Advertising going up on there soon.

Ladies toilets in Tetley's - in need of attention. Broken seats, need cleaning.

Categorising ticket prices - stops people "cherry picking" games, makes ST a better deal.

Tickets are released once the TV companies have confirmed date and time.

New points - Simon

Real ale bar - hopefully improved at Bath match. Minimum of 3 beers, including a rotating guest ale. Casks kept separate from main bar.

STH discount on match tickets - hasn't been available for two years. Since increase in interest for tickets it's not practical to offer discounts.

Replica shirts - Saints never offered STH discount. Those buying cheaper from Lovell have no shirts yet, as they have no stock! Sizes have come out smaller, this is an issue with Burrda. "Not a full replica" - no way of adding the two stars to replica shirts, they were ordered in October. Player shirts ordered more recently. To produce a real "replica" with all the technical bits would double the cost.

1st XV / terrace tickets - very few with both, will be modified for next season. Better communication - details sent out of next event, evening with players (less formal). Players are involved in deciding the sorts of events on offer.

Racing tickets - a mistake by the communications department. Messages should have been sent on Friday before Newcastle match, indicating tickets were on sale to STH. These messages weren't sent out. 600 tickets from Racing, once club trip & email pre-orders taken out the rest went on general sale.

New centralised system for clubs to order tickets for European games, where price brackets are advertised and club can choose which parts of ground to order. Racing didn't get it right hence the refunds on tickets!

European dates

Still awaiting the French to sort out their TV deal which is holding up the confirmation of December fixtures, inc Treviso away.

Disabled fans on away trips

Can the club organise tickets? Not really as the host venue know best where to place fans depending on their needs. Disabled fans often lose out on "big" games (Twickenham not so bad, but club grounds for semi finals etc) - Saints are looking into a special contact email / person to speak to for disabled fans.

AOB

Fixtures during RWC - no league fixtures until QFs, clubs planning some LV-style competition for during group games.

Tribute to Luis on Saturday really appreciated, Sian at Saints put a lot of work in behind the scenes.

Gloucs match - problems with refunds at game due to one person having 500 in pound coins they didn't know about, people have been talked to about it...

Next batch of shirts should be in Nov / Dec - a year's supply in the first batch sold out quickly!

STH badge - possibly a new one to help those who have a long chain of year bars? To be looked into for next season.

Next meeting in the New Year.



Photo Gallery

 
Hav,im
Re: SSLG September - minutes
Hav,im (IP Logged)
29 September, 2014 22:24
Thanks for that Simon.
A few questions for the next meeting if I may.
Do you know if the plans for the new Barwell Stand will be made public before commencement of the build?
Does the club know who will be the Main Contractor?
Has anyone connected with the new project been to see the "problem areas" (Burrda Stand toilets and bars to name but two)of the ground before kick off and at half time?

Thanks.

Tim.

 
Clegthorpe
Re: SSLG September - minutes
Clegthorpe (IP Logged)
29 September, 2014 22:41
Hav'im,

You can download the plans from the Planning website. Go here and search for application number N/2013/1133.

You have to download each document individually, which is a bit of a faff, but it's a pretty comprehensive package.

 
Hav,im
Re: SSLG September - minutes
Hav,im (IP Logged)
30 September, 2014 13:02
Thank you.
I am hoping that they are going to use a different Architect to the one who did the
Burrda. The layout of the concourse is a joke. The builders finish leaves a lot to be desired as well.


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